WHAT IS BIKE CLUB PLUS?
For extra peace of mind with your child's bike or scooter subscription, we recommend Bike Club Plus. At just £2 extra per month, you will be covered for accidental damage and excess costs in the event of total loss. With Bike Club Plus, we give members a higher level of membership, removing all the hassles of cycling and giving you extra benefits.
The additional £2 for Bike Club Plus cover will be added to your subscription after checkout, beginning at the same time as your bike subscription begins.
What's Included?
Accidental damages and repairs
As a Bike Club member, when you return the bike to us, we sometimes have to charge a small fee to cover repairs that fall outside of normal wear and tear. This includes rust, part replacement and frame damage. As a Bike Club Plus member, all of these repairs will be covered by Bike Club. Read our guide on what to do if your bike gets damaged or broken.
We will cover any reasonable repairs you need to make with your local bike shop. We’ll cover unexpected issues such as a snapped chain, a punctured tyre, or broken cables – anything that’s a sudden fault rather than standard wear and tear.
You will, however, need to always agree on the work in advance with our team, with relevant photos, and once the repairs have taken place, we will reimburse you the cost of the labour and parts for the repair.
What’s Not Covered
Bike Club Plus does not cover general servicing for bikes. This includes wear and tear from regular use, like replacing a worn chain, cassette, or cables; standard brake pad or tyre wear; or any other maintenance from regular use.
Just like cars need regular services every 15,000 miles, bikes also need regular maintenance. Most mechanics recommend a service every 6 to 12 months, depending on usage. These routine maintenance costs will be your responsibility.
Total Loss Cover
If you suffer a total loss* you will just pay the lesser of the excess listed below or RRP minus the payments you have made:
Balance bike: £50
First pedal bike: £75
Hybrid bike: £120
Road bike: £175
Mountain bike: £200
Adult bike: £175
BMX: £150
Scooter: £35
Please note, if total loss is as a result of a theft or other criminal activity you will need to provide a Crime Reference Number to benefit from Bike Club Plus. Read our guide what to do if your bike stolen.
In the event the total loss has been caused by an accident, we can ask you to return the bike to us.
When the total loss fee is paid and accepted by Bike Club, this will terminate any further obligations under the existing agreement – i.e. you will no longer be expected to pay your monthly fee.
We don't ever like charging members for additional damage and we really want to help when the bike needs repair. With Bike Club Plus we can now take away a lot of the uncertainty whilst you have the bike.
You may choose to opt out of Bike Club Plus for £2 at checkout, however you will not be covered for these benefits, and may incur further costs for repairs, accidental damage or total loss.
If you have any questions about the upgrade, please just get in touch with our friendly customer support team.
* Total loss means any loss or damage that is not repairable or that would cost more to repair than the market value of the bike.