You can get a rough idea of sizing based on your child’s age. Unfortunately what fits one 6 year old might not fit another. That’s why we recommend sizing based on inner leg length. This method means they’ll always be able to reach the floor properly and have the perfect experience.

To find out how to measure your child’s inner leg length read our handy guide.

Balance Bikes – Perfect for kids up to the age of 4 as a starter bike. They strip everything back to basics and let your child learn the tough skill of balancing before adding anything else into the mix.

First Pedals – Ideal for children aged 3-6 who are just learning to ride. They don’t have gears to complicate the riding experience.

Hybrid Bikes – Brilliant for parks, trails and tarmac. They are the ideal option for most children over 5 years old.

A reBike, or refurbished bike, is exactly that: a previously owned bike that has been expertly serviced by our team of dedicated mechanics who follow the most thorough safety check procedure in the industry. Our reBikes may have a few scratches and scuffs on them, but they will be in perfect working order and cost at least £1.50 less than a new bike. More information on reBikes can be found on our reBike help page.

At checkout, you can choose from the available delivery dates. The delivery dates range from 5 days to 4 weeks, and are dependent on your postcode and order. More information can be found on our shipping page.

Our bikes are delivered pre built with only the pedals to install and handlebars and saddle to adjust. Visit our help page for guides on how to set up up your bike.

No, you don't need to keep the bike box however we do ask that you recycle it. It makes a great den.

To place an exchange, simply log into your Bike Club account and select Exchanges in the website menu. You can also select exchanges in your account menu. Here you’ll be able to select the bike you’re looking to return and choose your next bike!

There is a fee of £10 per bike, plus the delivery fee of the new bike.

The bike you send back will be thoroughly serviced and refurbished to become a reBike, before being sent to another loving family.

Visit our Differences between Exchanging and Returning page for details.