Need some help?

Step By Step Guides

• How do I exchange my bike?

  Visit our exchange page to find out how.

• Setting up your bike

  How to set up a Strider bike

  How to set up a Squish bike

  How to set up a Frog Bike

  How to set up a Forme bike

  How to adjust saddle height

  How to fit Forme Stabilisers

  How to set up Woom 2 & 3 handlebars

  How to set up Woom 4 & 5 handlebars

• Bike maintenance

  How to remove and insert a front wheel

• Site Guides

  How to redeem pedal points

• Collection & Delivery

  How to get your bike ready for collection

• How do I cancel?

  Visit our returns page to find out how.